Frequently Asked Questions

 

What types of products does PRAVARHA offer?

PRAVARHA specializes in a curated selection of exquisite handcrafted items, with a focus on traditional artistry and craftsmanship. Our offerings include unique pieces such as Kora Daman Embroidery, which not only enhance living spaces but also reflect cultural heritage.

How can I ensure the authenticity of the handcrafted items?

Each item at PRAVARHA is crafted by skilled artisans, ensuring that every piece is unique and authentic. We provide detailed descriptions and images for each product, allowing customers to appreciate the craftsmanship and artistry involved in its creation.

What is the return policy for items purchased from PRAVARHA?

PRAVARHA has a 7-day return policy. Customers can request a return within 7 days of receiving their item, provided it is in the same condition as received, unworn or unused, with tags, and in its original packaging. Proof of purchase is also required.

How long does shipping take for orders placed with PRAVARHA?

Orders are typically shipped within 1-2 days of order confirmation. Delivery times may vary based on the shipping method selected and the destination. For international buyers, we utilize registered international courier services, while domestic orders are shipped through registered domestic courier companies.

Are there any items that cannot be returned?

Yes, certain items are non-returnable, including perishable goods, custom products, and personal care items. Additionally, sale items and gift cards are not eligible for return. If you have questions about a specific item, please contact us for clarification.

What should I do if my item arrives damaged or incorrect?

If you receive a damaged or incorrect item, please inspect your order upon reception and contact us immediately. We will evaluate the issue and work to resolve it promptly, ensuring customer satisfaction.

How can I contact PRAVARHA for further inquiries?

For any questions or concerns, you can reach us via email at pravarhaofficial@gmail.com or by phone at +91-7737433801. We are here to assist you with any inquiries you may have.